Explore our comprehensive FAQs section to find answers to common questions about our products.

What is the cost implication of one of CESP's systems?

  • Smaller home system are almost similar to septic tanks, but are slightly more expensive. However, in the long run you save your money with regards to recycling your water as well as space usage as you don’t need a soak pit and in other situations constant exhausting.
  • The larger the system the less cost per housing unit. City council charges 75% of the water bill for sewer connection. Our systems always come lower than this when all operation and maintenance is considered.

What is the space usage of the systems?

Similar to the space requirements for a septic tank

What is the time frame for project completion?

  • Commercial Projects – If we are doing all the works including civil then approximately 4 months
  • Residential Projects – If we are doing all the works including civil then approximately 1 month
  • If a main contractor is doing the civil works- Then our completion date is dependent on when they finish their part of the work

What is your response time on enquiries?

  • 24 Hours

What is the service and maintenance period?

  • CESP provides 1-year end user training & maintenance. We have a team dedicated to maintenance who handle calls and can retrain the caretakers/grounds staff with basic monitoring techniques to ensure efficiency of the system .

What happens when the power goes off?

  • The plant will remain okay for 48 hours as the bacteria is still alive. After this an alternative source needs to be sought to run the blowers to pump in air. All our systems are aerobic thus air is a key ingredient.

Is it possible to do away with the double plumbing required if you are to pipe the recycled effluent into the house for flushing?

No it is not possible because:

    • Psychologically, people living within the building would not like to imagine any chance of their direct use water passing through the same pipes as the effluent.
    • For redundancy sake in case there is a problem with one system the other can work.
    • NEMA standards don’t allow the effluent to be used in the showers as this could be a point of risk in their view.

What happens when we use the effluent and the plants turn yellow?

  • This indicates a situation where the pH is imbalanced. It could be due to chemicals including harsh detergents flushed /washed down the system or too much chlorine used to disinfect the effluent, that result in raising of the system’s pH.
  • The solution is to test the in-fluent and effluent to discover the level of alkalinity/acidity then use a small dosing tank to level the pH.